Last updated: April 1, 2026
Plug Akademi LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website (plugakademi.org), mobile applications, and related services (collectively, the "Service").
We collect information that you provide directly, information collected automatically, and information from third parties.
| Category | Examples |
|---|---|
| Account Data | Name, email address, phone number, password |
| Profile Data | Display name, profile picture, bio, business information |
| Payment Data | Billing address, payment method details (processed securely via Stripe) |
| Communication Data | Messages sent through community forums, support requests, AI chat logs |
| Business Data | Product sourcing preferences, saved leads, analytics configurations |
| Category | Examples |
|---|---|
| Device Data | Device type, operating system, browser type, screen resolution |
| Usage Data | Pages visited, features used, time spent, click patterns |
| Log Data | IP address, access times, error logs, referring URL |
| Location Data | Approximate location derived from IP address |
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We retain your personal information for as long as your account is active or as needed to provide you services. After account deletion, we may retain certain information for up to 90 days for backup, archival, or audit purposes. Anonymized data may be retained indefinitely for analytics.
We implement industry-standard security measures to protect your information, including:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on your jurisdiction, you may have the following rights:
To exercise any of these rights, please contact us at support@plugakademi.org.
We use essential cookies required for the Service to function properly. We may also use analytics cookies to understand how you use our platform. You can control cookie preferences through your browser settings.
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
Your information may be transferred to and processed in the United States and other countries where our service providers are located. By using the Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: