How to Delete in the App
To delete your Plug Akademi account:
- Open the Plug Akademi app on your device
- Sign in to your account
- Go to Profile → Settings
- Tap "Delete Account"
- Enter your password to confirm
- Your account will be deleted immediately and permanently
If You Cannot Access the App
If you lost access to the app (phone broken, uninstalled, etc.), email us at support@plugakademi.org with:
- Subject: "Account Deletion Request"
- Your registered email address
- Your full name
We will verify your identity and process deletion within 30 days.
What Gets Deleted
When you delete your account, we permanently remove:
- Profile information (name, email, photo)
- All course progress and certificates
- Community posts and comments
- Chat messages and direct messages
- PlugGPT conversation history
- Affiliate referral data
- Vault saved items
- ASIN Generator history
- All user-generated content
What We May Retain
For legal reasons, we may retain:
- Financial records (up to 7 years per US tax law)
- Anonymized analytics (no personal identifiers)
Questions? Email support@plugakademi.org